Shipping Policy

Order Processing

  • All Orders once received will be processed and shipped in 2 business days
  • We ship all orders from our Toronto warehouse 
  • Orders are processed Monday to Friday. Orders placed during off-hours (such as weekends and major holidays) will be shipped the following business day.
  • Shipping Times does not include processing times.

 

Estimated delivery times by carrier and service type: 

Destination

Service

Average Estimate

Delivery Time (Business Days)

Average Estimated DeliveryTimes
COVID19 Delays

 

Canada

 

 

Priority Shipping                   via
FEDEX,UPS,Purolator,Canpar

 P.O BOX address Does not qualify for priority shipping

2-3

(Business Days)

2-4

(Business Days)
Canada

 

Standard  Free Shipping Canada Post 
Cellicon Shipping Partner Canada Tracked

2-8

(Business Days)

2-14

(Business Days)
U.S.A

 

USPS First Class Mail       USPS Priority Mail

Cellicon Shipping Partner Canada Tracked U.S. Tracked

2-4

(Business Days)
3-5
(Business Days)
 

Additional transit time may be expected for shipments sent from the Atlantic region.



What is the estimated delivery time for my shipment?

  • The pandemic has caused unprecedented delays with shipping and our partner carriers are experiencing significant delays in transit times. Due to limited transportation availability and increased safety measures most carriers have removed any service guarantees. Delivery times are always estimated and never guaranteed.
  •  Estimated delivery is how many business days are expected for the shipment to be delivered after Cellicon ships it. This is not guaranteed. Depending on the destination, there may be customs delays or other unexpected delays that may impact the estimated delivery date.
  • You can find the estimated delivery date for your shipment on the tracking page in the order receipt sent via email .

Details for estimated delivery depends on,

  • Where your shipment was sent from
  • The Destination*
  • The service and carrier used to send your shipment. Our partner carriers are responsible for delivery of your shipment for you. Cellicon is not involved in final delivery.